Contact Us
We'd love to hear from you. Get in touch with any questions, feedback, or suggestions.
General Contact
For general questions, feedback, suggestions, partnerships, or any other inquiries about our tools and services.
Email: [email protected]
Technical Support
Having trouble with one of our tools? Need technical assistance, reporting a bug, or help with features?
Email: [email protected]
Information & Updates
For information about new features, updates, educational resources, or general announcements.
Email: [email protected]
Send Us a Message
Frequently Asked Questions
How quickly do you respond to inquiries?
We aim to respond to all inquiries within 24-48 hours during business days (Monday-Friday). For urgent technical issues, we often respond much faster. Critical issues affecting tool functionality are prioritized and typically addressed within a few hours.
Do you offer technical support for your tools?
Yes! We provide comprehensive technical support for all our tools. Whether you're experiencing technical difficulties, need help with features, or want to report a bug, our support team is here to help. Contact us at [email protected].
Can I request new features or tools?
Absolutely! We love hearing feature requests and suggestions for new tools from our community. Many of our current features and tools have been developed based on user feedback. Use the contact form above or email us directly with your ideas.
Do you offer educational discounts or partnerships?
Our tools are completely free for all users, including educational institutions. We also offer partnership opportunities for schools and educational organizations. Contact us at [email protected] to discuss potential collaborations.
Can I integrate your tools into my website or platform?
We're actively developing integration options and APIs for our tools. If you're interested in embedding our tools into your platform or website, please contact us at [email protected] to discuss possibilities.
How do you handle privacy and data protection?
Privacy is fundamental to everything we do. We minimize data collection, don't store personal information unnecessarily, and maintain transparency about our practices. You can learn more in our Privacy Policy.
Are your tools safe for classroom use?
Yes! All our tools are designed with educational environments in mind. They're COPPA-compliant, contain no inappropriate content, and feature education-appropriate advertising when present. Teachers and administrators can confidently use our tools in classroom settings.
What browsers and devices do you support?
Our tools are designed to work across all modern browsers and devices. We support Chrome, Firefox, Safari, and Edge on desktop, as well as mobile browsers on iOS and Android. If you experience compatibility issues, please let us know.
What to Expect
Quick Response
Most inquiries receive a response within 24 hours. Urgent technical issues are prioritized and often addressed within a few hours.
Personal Attention
Every message is read and responded to by a real person on our team. We don't use automated responses for support inquiries.
Follow-up Support
We'll follow up to ensure your issue is fully resolved and you're satisfied with the solution or information provided.
Continuous Improvement
Your feedback helps us improve our tools and services. We take all suggestions seriously and incorporate them into our development roadmap.
Other Ways to Connect
While email is our primary communication channel, here are other ways to stay connected with ToolsNest:
Community Feedback
Join the conversation and share feedback with other users. Help shape the future of our tools by participating in community discussions and feature voting.
Educational Resources
Visit our blog for educational articles, tutorials, and best practices for using our tools in various settings.
Documentation & Help
Many common questions are answered in our tool-specific help sections and documentation. Each tool includes built-in help and usage instructions.